The Ugig team realized there was difficulty connecting researchers with willing volunteers. Even if payments were offered, each researcher had to spend time advertising their study, contacting candidates, and interviewing them. Researchers would much rather spend their time focusing on their research. Enter Ugig.
We designed a dual portal website where researchers list and manage their studies. There was a researcher portal where they would create their studies, set required parameters for candidates, and create a screening questionnaire. They could create as many studies as they wished. The volunteer portal would allow people to browse all potential studies, submit applications for various timeslots and answer questionnaires. Researchers then could easily review and select appropriate candidates.
What We Did
A system dealing with volunteer participants relies heavily on easy to use and understandable design. We spent numerous hours designing and redesigning the user interface and experience for an easy and intuitive interface.
Volunteer candidates need to be screened automatically for suitability to the study. A two stage survey was created to quickly and automatically screen candidates. The first stage asked common legal questions such as age, gender, ethnicity etc. Once candidates passed the first level, they were introduced to the study specific questions. Researchers are able to review and choose candidates based on their answers, greatly speeding the process of sorting candidates.