Client runs several profitable service businesses such as cleaning maids and appliance repair. In using several software-as-a-service (SAAS) platforms, he realized there were problems on all of them. Also with the upcoming California labor laws, he wanted a system to work with true independent contractors. This meant giving contractors the ability to set their own schedules and prices.
We built the client a custom website where contractors could sign up, create profiles, edit pricing and set schedules. The contractors customers could use the site to schedule appointments and pay on completion using credit cards. Any number of contractors could be enrolled.
What We Did
Built a custom schedule system complete with notifications. Clients can review open appointment times, create bookings, reschedule bookings and chat with the company. Notifications are sent out via email and users can reschedule and cancel using links in the email.
Integrated with Stripe for payment processing. Upon completion of the appointment, contractors display a complete summary of charges to the client and record their signature. Payment is processed with their card on file.
Customized contractor profiles allow contractors to specify details of their business, update brand images, and even set vacation status.
Reports provide data to the contractors and site operator about appointments and payments.