The Problem
For Tetra Outcomes, the answer to their problems would be SaaS application development, let us tell you more about how Idea Maker helped guide them to a SaaS solution.
Tetra Outcomes is a business that helps drug rehabilitation centers improve their services through analytics. To gather the data necessary to help their clients, they would hand out surveys to both the staff and the participants of these centers. The previous method of data collection was not only tedious but also was not very secure.
Tetra Outcomes needed an easier way to compile the data that they would collect. They also wanted to be able to create a user-friendly computerized method of collecting and distributing the data. Furthermore, the method that they used would have to allow for anonymous data collection in a HIPAA compliant manner.
Our Solution
After discussing Tetra Outcomes’ needs, we suggested that our client would best benefit from SaaS application development. With SaaS application development, Idea Maker was could create two unique dashboards for our client to better suit their needs.
Using SaaS application development, Idea Maker began creating the portals. One for survey participants and one for quick views of the collected survey data. By using SaaS application development, we were able to improve Tetra Outcomes workflow significantly. They were now able to handle more surveys from more centers in a more efficient, secure, and HIPAA compliant manner.
Once Idea Maker had guided them to their solution, Tetra Outcomes was poised for increased business growth. Survey participants were happier because the surveys were easier to use. They were given an anonymous login and password to their survey portal to answer questions about the services they gave or received on a weekly basis. For the data collectors, they no longer had to sort through data to see the results of their surveys, all they had to do was log in to their dashboard to see the results.
With the SaaS application Idea Maker developed for Tetra Outcomes success was built right in. The results successfully met and exceeded their needs.
What We Did
SaaS Application Development
Idea Maker built Tetra Outcomes a custom SaaS application that could handle surveys and data from multiple drug rehabilitation centers. Since each center would be in a different location and was run by a different organization, the SaaS application had to be easy to understand by anyone.
Idea Maker built a custom, user-friendly system that would anonymize the data. Choosing SaaS application development for Tetra Outcomes was the right decision because it allowed them to also send notifications, create graphs, and compile data in a variety of formats helping the drug rehabilitation centers improve their services for their clients and staff members.
HIPAA Compliance
Due to the nature of Tetra Outcomes’ user profile, the data had to be anonymized and secured for HIPAA compliance. To do this Idea Maker used auth0 to secure and authenticate survey participant data in this SaaS application development project.
Data Collection
Idea Maker wanted to make data collection easy for Tetra Outcomes. To do this we built a data collector for the surveys or questionnaires. The data collector built for Tetra Outcomes was able to collect anonymous results but also allowed clients to easily reset their passwords when unnecessary. The staff could also easily view data at their leisure.
Data Display
As Tetra Outcomes needs to review data, Idea Maker worked diligently to create a data display that worked for them. The data display allowed the staff the ability to view data in graphs and charts for easy consumption. The SaaS application would automatically calculate important data points and notate them on the graphs.
Notification System
Tetra Outcomes wanted to improve the survey response rates, so Idea Maker suggested that they use a notification system. Using both email and text notifications, we created a user-friendly way to improve responses. We used Twilio to send out notifications.
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